Disability services publication statement 3 April 2025
Today, the Health Information and Quality Authority (HIQA) has published 18 inspection reports on designated centres for people with disabilities. HIQA inspects against the Health Act 2007 (Care and Support of Residents in Designated Centres for Persons (Children and Adults) with Disabilities) Regulations 2013 and the National Standards for Residential Services for Children and Adults with Disabilities, which apply to residential services for people with disabilities in Ireland.
Of these 18 inspections, inspectors found a generally good level of compliance with the regulations and standards in 13 centres operated by a number of providers including: Nua Healthcare Services Limited; Praxis Care; Resilience Healthcare Limited; S O S Kilkenny CLG; St Aidan’s Services; St John of God Community Services CLG; St Michael's House; Stewarts Care DAC; and Talbot Care Unlimited Company.
Examples of good practice observed by inspectors included:
- Residents were supported to be part of their local community and to have valued social roles, at a centre in Meath operated by Praxis Care. One resident had recently finished work experience doing clerical work and spoke about further goals they had to gain paid employment in the future. The resident also spoke about how they had been part of an interview panel to recruit staff for the organisation.
- At a centre in Louth operated by St John of God Community Services CLG, residents showed their personalised photograph books to the inspector, which had pictures of social and family events over the last few years. These photo books were used to support residents to recall important memories and speak about family events and gatherings, social outings and holidays.
- During an inspection of a centre operated by St Aidan’s Services in Wexford, staff spoke of how part-time employment supported residents’ independence skills. One resident spoke of how they had engaged in job coaching and were hoping to begin work schemes or to expand on their skills while they looked for work.
Non-compliance that impacted on the delivery of care and support to residents was identified in five other centres.
Poor governance impacted residents at a centre operated by Kerry Parents and Friends Association. Improvement was required in the approval and use of residents’ finances.
At a centre operated by St Michael's House, poor management of safeguarding incidents impacted on residents’ living arrangements.
Poor governance was identified at two centres operated by St John of God Community Services CLG. Improvements were required in measures to protect residents from infection and in the condition of the premises.
Finally, improvements were required in the management of residents’ medications at a centre operated by the Rehab Group.