The Health Information and Quality Authority (HIQA) has published an inspection report on a children’s residential centre operated by the Child and Family Agency (Tusla) in its Dublin North East region. HIQA conducted this announced inspection on 2 December 2024. The inspection primarily focused on the leadership and management, the care and support children received and how children’s rights were promoted and realised. The inspection found that of the 12 standards assessed, 10 were compliant and two were substantially compliant. 

Leadership was demonstrated and clearly on display among staff at all levels, alongside a good culture of learning in the service. There were clear lines of authority and accountability. Risks were well managed and management regularly undertook audits that identified risks within the centre. Regular workforce planning was carried out as the centre was not operating with a full staff team, with consistent agency and relief staff working the additional hours to bridge gaps in the rota. There was an up-to-date statement of purpose and function in place that outlined the service provided, including the age range of children accommodated in the centre. For children transitioning from the centre, improvement was required to ensure that the team continued to meaningfully implement the centre’s model of care. Assurances were sought with respect to concerns about the programme of care for one young person, including their level of engagement with their placement in the centre, and satisfactory assurances were provided to HIQA.

It was clear from a review of records that supervision was taking place on a regular basis. All information, including information held on each child who resided in the centre, was handled securely and safely in line with legislation.

Children’s rights were promoted and children were provided with opportunities to exercise their rights. All children were attending education. Child protection concerns were reported by staff in a timely manner. All staff and managers had up-to-date training in Children First: National Guidance for the Protection and Welfare of Children (2017). Staff and managers practiced good joint working with external professionals in the management of children missing from care. Effective risk assessments were completed for children where safety concerns were present.

The provider has submitted plans outlining how they intend to come into full compliance with the standards. 

Note:

HIQA is authorised by the Minister for Children, Disability and Equality under Section 69 of the Child Care Act, 1991 as amended by Section 26 of the Child Care (Amendment) Act 2011, to inspect children’s residential care services provided by the Child and Family Agency (Tusla). HIQA monitors Tusla’s performance against the National Standards for Children’s Residential Centres and advises the Minister and Tusla.