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Accused
A person who an allegation has been made against.
Allegation of abuse
A statement describing a purported incident of abuse against another person or persons.
Altercation
A hostile or argumentative confrontation that may be either verbal or physical, or both.
Assault
An attack on a person or persons which may include, but are not limited to, verbal, physical or sexual acts.
Bullying
Repeated aggression, verbal, psychological or physical, racial, sexual or relational, conducted by an individual or group against others.
Coercion
To threaten or to use force to get someone to do something they do not want to do.
Financial abuse
A situation in which someone harms another person in ways that relate to money.
Institutional abuse
Mistreatment of a person due to the practices of an organisation.
Intimidation
To coerce someone in a threatening or frightening manner in order to persuade them to act according to your wishes.
Neglect
The act of intentionally or unintentionally not providing care or support to a person.
Peer abuse
Abuse that is perpetrated upon one service user by another service user.
Perpetrator
A person who caused abuse to someone else.